No Label File Error

Label File Could Not Be Loaded

When attempting to print a label in Calibration Control (our Calibration Management Software), the following dialog will display when (a) there is a problem with the label drivers, (b) printer, or (c) the label file is missing.

No Label File

This situation most often occurs after a change in computer settings, such as (a) new computers, (b) wiping hard drives and reinstalling the OS, (c) cleaning after a virus, and (d) installing or uninstalling other software.

The main issue is that the printer drivers are not reinstalled or not installed properly, as was previously accomplished.

Label Printer Drivers

Download and install the Brother label printer drivers for your model.  When using a label printer connected to the network (rather than a computer) or a label printer is connected to another computer, you will need to manually add the label printer to the Windows Devices and Printers.

P-touch Editor Software

If you can see your label printer enabled in the Windows Devices and Printers but are still unable to print labels, try installing the free Brother P-touch Editor Software.

If this still does not resolve the problem, contact Ape Software for assistance.


Last Updated:  13 March 2019