Remote Desktop Support

Get remote desktop support (screen sharing) with Ape Software products.

You don’t need to struggle in silence!  Let us help you understand or solve Ape Software technical issues with desktop support.

Instruction for Starting Remote Session

  1. Contact:  Contact us and tell us what’s happening and what you need help with.
  2. Download:  Click here or on the blue TeamViewer button to the right (6.8 MB).  Click [Run] to run the support client.  Click [OK], [Accept], or [Next] if prompted.
  3. Your ID:  Tell Ape Software your 9-digit ID and password.

Full Version of TeamViewer

If you prefer, you can download the full version from the TeamViewer website for free.

Zoom Meeting

If you prefer Zoom, feel free to contact us! We can set up a Zoom meeting room for a remote support session.